|
 |
 According to Quality Assurance Division's quality assurance audit since 2001, 65 of 67 organizations (97.01%) have already been certified. In order to be in line with the integrated quality assurance system audit policy of Chulalongkorn University, the Department of Quality Assurance has defined that the next step of QA system audit in CU should focus on improvement of quality, efficiency, creativity and friendliness. In order to build value in QA system audit and pride of organization/staffs or operators of the organization who practice the QA system to implement as a tool in management, provision of projects are organized. They are to support QA audit activity that emphasize on improvement of quality, efficiency, creativity and friendliness which affects to the objectives and missions of CU.
|
|
|
 |
 The TRC Project is the project that puts an emphasis on integration. Apart from the integration of different quality standard criteria, it is also an integration of joint studying/researching between faculty members,supporting staff specialists, and students. This means that they will be trained by their project’s specialists who can be an insider (CU faculty members/personnel) or an external specialist. After that, the knowledge gained from the training will be used in studying, researching or collecting further data which can be carried out by faculty members/supporting staff its own unit and/or some part of the project by interested students working on this as their theses. |
 |
|
|
|
|
|
 |
|
 |
 Guidelines on Creative and Effective Quality Auditing through the Integration
with Risk Management System
By Asst. Prof. Prasert Akkharaprathomphong
Nowadays in many organizations where a quality management system in the form of standard quality manuals and an internal control system have been established, the internal quality management system must be audited in order to ensure that the manuals are prepared according to the quality system being applied by the organization, and also to ensure that every administrators and personnels follow the Quality Manual (QM), the Procedural Manual (PM), the Work Instruction (WI) and other supporting documents (SD) such as acts, rules, regulations, or announcements. The auditing process is generally carried out by a large number of auditors and takes up a considerable amount of time (days), which totals not less than 4-20 man-days. This can be regarded as quality costs concerning auditing costs which ensures that a quality management system’s problems or inconsistencies occurring either in the past or at present are solved; or it can be regarded as quality costs concerning preventing costs if after the auditing process, suggestions were made on how to prevent future problems. |
|
|
 |
 Quality Assurance (QA) of Chulalongkorn University began to take shape in 1994, with the initiation of teaching-learning evaluation system. It has constantly been developed until 1997, when the University’s Council at its 576th meeting approved on August 28th a scheme to establish its own QA system, with primary focus on academic units. In 1999, the University instructed its faculties and departments to conduct a Self-Study Report (SSR), while the University, acting on behalf of the faculties, organized inspection visits to look into their QA performance, the results of which will be crucial for intra-organizational quality development. In the following year, Chulalongkorn University Council at its 609th meeting approve on July 27th 2000, to the policy and master plan pertaining to Chulalongkorn University’s quality assurance (fiscal year 2000-2002). The plan is aimed at extending the QA system to cover all missions undertaken by the University, with the ultimate goal that that every unit of the university passed both internal and external QA by the year 2002. |
|
|
|
|
|
